Offline Access
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      How to Download Files for Offline Access

      Working on the go? Download documents from cloud storage for offline access to keep iAnnotate moving with you. This means you can keep working whether or not you have internet access.

      When you download a document, it will be saved to iAnnotate's local cache, which is where the app stores data like annotations when you're working offline. This can take up storage space on your device. To free up space, you can remove offline files after you're done working offline. It's important to note that this action only removes your offline access and does not delete the document itself.

      Now, we will guide you through the process of downloading a document for offline access and syncing any changes you make to the document once you reconnect to the internet.

      Download for Offline Access:

      1. From the Library view (tap the "+" in the top left corner to access the iAnnotate library), navigate to the document you’d like to download.

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      2. Tap the grey circle on the left side of the document’s name. The circle will populate with an orange check mark when it’s selected.

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      3.  Tap the three dots icon (...) at the bottom of the screen.  
      4.  Select "Download for Offline Access" from the menu.
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      Once the document has downloaded and is ready for offline use, the cloud icon will fill in as white (along the far right if in list view or in the upper-righthand corner of the document icon if in grid view).

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      Removing Offline Access for a Previously Downloaded Document

      Once you’ve finished working with a document, you can clear iAnnotate’s offline access cache, which will remove the ability to access the documents offline. 

      1. Navigate to the iAnnotate Library. (Tap the "+" in the top left corner)
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      2. Tap the gear icon in the top right corner
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      3. Tap "Remove Offline Files" 
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      4. Then select “Reset Cache” to confirm the action
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      Note: Clearing the cache removes all documents downloaded for offline access and cannot be completed at an individual document level.

       

      For further assistance with downloading files for offline access, our support team is here to help. Reach out at help@folia.com

       

      Updated May 2024